Privacy Policy for TiresDash

Thank you for visiting TiresDash (“we,” “us,” or “our”) and for reviewing our Privacy Policy. Your privacy matters to us, and we’re committed to protecting your personal information in accordance with local, state, and federal laws, including those of Palm Beach County, the State of Florida, and the United States.

1. Scope of Policy

This Privacy Policy covers the personal information we collect when you:

• Visit our website (TiresDash.com) or use any of our online tools
• Communicate with us via phone, email, or text
• Interact with our technicians during mobile appointments
• Fill out forms, service requests, or contact inquiries

By accessing our website or using our services, you consent to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information
Your name, phone number, email address, physical address, or other identifying details when you contact us or book a service.

Vehicle Information
Details like your vehicle’s year, make, model, tire size, and service history, used to deliver accurate tire services.

Payment Information
While payments are generally handled via third-party services or directly with technicians, we may retain transaction records for billing and service history purposes.

Technical Information
We collect your IP address, device type, browser, pages visited, and other analytical data through cookies and third-party tools.

Communication Records
Any phone calls, emails, texts, or form submissions may be recorded or stored for service quality, training, and legal compliance.

3. How We Collect Information

• Directly From You: When you fill out an online form, call or text us, send an email, or interact with a mechanic in person.
• Automatically: Through cookies, web beacons, and other tracking technologies on our website or in communications we send.
• From Third Parties: We may receive information from service partners (e.g., parts suppliers) or marketing affiliates who help us operate or market our services.

You may adjust your browser settings to refuse cookies, but doing so could limit certain website features. For more information on cookies and tracking, see Section 7 (Cookies & Tracking).

4. Use of Your Information

We use your personal information to:

1. Provide Services: Schedule repairs, communicate appointment details, diagnose mechanical issues, and coordinate with our mobile mechanics.
2. Improve Customer Experience: Analyze usage data to enhance website functionality, streamline appointment booking, or develop targeted offers.
3. Communicate: Send service confirmations, updates, alerts, or marketing messages (when permitted by law).
4. Comply with Legal Requirements: Meet our legal obligations, respond to lawful requests, or protect our rights and property.

5. Sharing & Disclosure of Information

We may share your data with:

• Technicians: To perform tire services at your location
• Service Providers: Such as hosting platforms, analytics tools, and payment processors
• Legal Entities: If required to comply with laws or defend our rights
• Business Successors: In the event of a sale, merger, or restructuring, with privacy terms intact

We do not sell your personal information to third parties for advertising or marketing purposes.

6. Data Security & Retention

TiresDash employs reasonable physical, administrative, and technical safeguards to protect personal information against loss, unauthorized access, or misuse. We store data for as long as necessary to fulfill the purposes described in this Policy or as required by law. Despite our best efforts, no security measures are perfect; you acknowledge that we cannot guarantee absolute data security.

7. Cookies & Tracking

Our website may use cookies, web beacons, or other tracking technologies:

• Cookies: Small text files stored on your device that help us recognize you on return visits, remember preferences, and optimize site performance.
• Analytics: We may use third-party analytics tools (e.g., Google Analytics) to understand website traffic and usage patterns.

You can typically disable cookies in your browser settings, but certain site features may not function properly without them.

8. Your Choices & Rights

• Opt-Out: You can opt out of certain communications (e.g., marketing emails) by following the “unsubscribe” link in those messages.
• Access & Correction: You may request to review or correct personal information we hold about you.
• Deletion & Restriction: Subject to applicable laws, you can request deletion or restricted processing of your personal information.

Do Not Track Signals: Our website does not respond to Do Not Track (DNT) browser signals, as there is no common industry standard for DNT.

If you wish to exercise any rights or have questions about your data, contact us at the details provided in Section 12.

9. Protecting Children’s Privacy

Our services and website are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a minor has provided us with personal information, please contact us, and we will delete that information promptly.

10. Compliance with Local, State & Federal Laws

Palm Beach County & Florida Law

We abide by all relevant privacy and consumer protection laws of Palm Beach County and the State of Florida.

Federal Laws

TiresDash complies with applicable federal laws governing data collection and privacy, such as the Federal Trade Commission (FTC) Act. If you have concerns related to your rights under federal statutes, please contact us using the details below.

11. International Visitors

Although we primarily serve customers in Palm Beach County, Florida, and surrounding areas, our website may be accessible globally. If you access our site from outside the United States, please note that your information may be processed and stored on servers located within the U.S., where data protection laws may differ from those of your jurisdiction.

12. Updates & Changes

We may update this Privacy Policy occasionally to reflect changes in our practices or applicable laws. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our site and services constitutes acceptance of any changes.

13. Contact Us

If you have any questions or concerns regarding our Privacy Policy, data practices, or wish to exercise your rights, please contact us:

• TiresDash
• Phone: 561-232-3230
• Email: info@TiresDash.com

We appreciate your trust in TiresDash. Your privacy is our priority, and we are committed to maintaining the confidentiality and security of your personal information.

Last Updated: [December, 2024]